Refund policy

Refund & Returns

A refund or return is accepted for a defective/wrong item sent, within 7 days from delivery date. Note that shipping fees will not be refunded. 

To initiate a return or exchange, please contact us. You will need to provide your Order Number and the shipping Zip Code.  

We may require photos of all items requesting a return/refund. 

Returns must arrive back to us in their original, unused, unaltered, and unwashed condition. All garments must be returned in their original protective packaging with the original tags.

All returns are subject to inspection before a refund or exchange is processed. Items that do not meet the above criteria or that are damaged in transit back to us may not be refunded.

We recommend that you retain your proof/receipt of shipping from the carrier. We are not responsible for lost returns without a shipping receipt.  

Once we confirm the item has been delivered, a refund will be issued to the original form of payment once your return has been processed. . 

Depending on your payment method, credit card companies may take anywhere from 2 to 5 business days for a refund to post to your bank account. We recommend contacting your credit card company if you feel there is an issue. If you would like to inquire on the status of your return, please provide us with the tracking number and your order number. 

Please allow up to 7 days to be processed for refund from receipt at our facility.